Privacy Policy

1. Personally Identifiable Information ("PII", henceforth)

   PII is the type of information that helps to identify a particular person, and it includes, without limitation: name, date of birth, age, nationality, gender, signature, pictures, phone number, home and/or email addresses, and formal identification information, such as social security number, taxpayer identification number, passport number, driving license details, national identity card details, photograph identification cards, and/or visa information.

   Although the list of PII is extensive, We do collect a subset which You are required to enter when You sign up to Our services, or subsequently in other scenarios where such information is required to carry out Our services to You.

2. Non-Personally Identifiable Information ("Non-PII", henceforth)

   We collect some Non-PII which includes, but not limited to: IP address, device type, device location, domain name, software, hardware, browser type and version, and more.

3. Information We collect from third-parties

   We do not collect any information about You from third-parties, except when:

   1. You approve a request to share Your information obtained from a third-party with Us;
   2. We are required to obtain such information in order to deliver Our services to You;
   3. We need to verify Your identity and/or Your company's legal status and/or Your bank account or credit card details;
   4. Verify that You are not on any sanction list maintained by public authorities;
   5. We are required by law to do so.

4. Financial information

   We may collect some of Your financial information including, without limitation: bank account, credit card details, Your company's financial status, or other information that We require in order to provide You with a continuous and secure service.

5. Commercial information

   We also collect some of Your commercial information including, without limitation: trading activity, order activity, deposits, withdrawals, and account balances.

6. Credit and fraud information

   You agree that We may also collect some of the information including credit investigation, eligibility, and detection of any illegal activity.

7. Information for correspondence

   You agree that We may also collect some of the information You provide to Us in correspondence, including account registration and customer support.

8. Institutional information

   If You are an institution using Our services, We may collect some of Your information including, without limitation: legal name, EIN, identification number issued by the public authorities, and proof of legal existence, articles of incorporation, certificate of formation, business license, and/or trust instrument.

9. Additional information

   We may also collect some of Your information, such as criminal records or alleged criminal activity, or information about any person or corporation with whom You have had, currently have, or may have a financial relationship with.

1. To provide You services operated by Us or, in some occasions, by third-parties;
2. To give You access to Our services;
3. To send You important notices;
4. To facilitate communication with You;
5. To comply with contractual and legal obligations, investigations or purposes;
6. To conduct research and surveys to better the services We provide to You;
7. To improve Our services;
8. To monitor the activity of Our services;
9. To deal with complaints and disputes;
10. To prevent frauds and other illegal activities;
11. For billing purposes;
12. To comply with the law.

1. Service providers

   We may share Your PII with third-party service providers for business or commercial purposes. Your information may be shared so that third-parties can provide Us with services, including identity verification, fraud detection and prevention, credit verification, security threat detection, payment processing, customer support, data analytics, information technology services, advertising, marketing, data processing, network infrastructure, storage, transaction monitoring, and tax reporting.

   We share Your Information with these service providers only so that they can provide Us with services that allow Us to provide You with Our service, and We prohibit Our service providers from using or disclosing Your PII for any other purpose. Our third-party service providers are subject to strict confidentiality obligations.

2. Affiliates

   We may disclose Your PII to any of Our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy. We may also disclose them to any member of Our group of companies, Our subsidiaries, Our ultimate holding company, and all its subsidiaries, as reasonably necessary for the purposes set out in this policy.

3. Law enforcement

   We may share Your information with law enforcement, government agencies, and regulators:

   1. If required to do so by law;
   2. For ongoing or prospective legal proceedings;
   3. For establishing, exercising, or defending Our legal rights, including, without limitation, providing information to others for the purposes of fraud prevention and reducing credit risk;
   4. For prevention of fraud and other illegal activities.

4. Corporate transaction

   We may disclose Your PII in case of a proposed or consummated merger, acquisition, reorganization, asset sale, or similar corporate transaction, or in case of bankruptcy or dissolution.

5. Professional advisors

   We may share Your PII with Our professional legal, accounting, or other consulting advisors for purposes of audits or to comply with Our legal obligations.

6. Approval

   We may also seek Your permission, from time to time, to allow Us to disclose Your PII for other matters.

7. Corporate and business purposes

   To the extent permitted by law, We may disclose Your PII for any other legitimate business purpose.

1. All communication with Our websites are carried out over SSL or TLS.
2. Strict policy to validate Your, and others', email address and/or phone number before You, or they, can use Our services.
3. Not ask nor store any passwords in Our database. Instead, We send You a random number as a means of identification whenever You want to sign in to Our website.
4. Periodic review of Our collection, backup, storage and processing practices.
5. Restricted access of Your Data for Our employees, contractors and agents.
6. Advanced, role-based security system to guard against any access to, or modification of, Your Data.

1. To the extent permitted by law, request access to the information We collect and hold about You. We'll usually share this with You within 30 days of You asking Us for it.
2. Have Your information corrected or deleted to the extent permitted by law. You can update Your information in Your profile or delete Your data by closing Your account.
3. Object to Us processing Your information to the extent permitted by law. You can ask Us to stop using Your information, including when We use Your information to send You marketing emails or push notifications. If You opt out of receiving marketing messages from Us, We may still send You mandatory updates about Your account.
4. To the extent permitted by law, request more details about the information We collect and how and why We use and share it.

1. To satisfy Our obligations to You concerning Our services.
2. If You have consented Us to transfer Your Data to a third country. You can withdraw Your consent anytime, however. Please note that Our service may not be available to You if You do not consent under some circumstances.

1. Ensure compliance with Our policies;
2. Detect irregular, suspicious, or potentially fraudulent account activities;
3. Detect if Your account has not been compromised.